Just read about half of "Intention Economy" on the flight out to the Bay Area, and not only does Doc Searls believe what I believe, he's founded (or at least given voice to) a whole movement for doing just this, returning power to consumers.
His point -- among others -- is that this is exactly what the Internet is intended for: interactive exchange of software-mediated negotiations.
I love it. I love VRM (vendor relationship management, the software category which will provide tools to consumers). I love the idea that advertising will transform from yammering into more sophisticated persuasion in niches left over from areas not covered by CRM/VRM interactions.
Read the book. It's really interesting.
Your thoughts?
No comments:
Post a Comment